Sanctus Coach Policy

The Supplier (“we, our, us”) shall provide the Client (“you”, your”) the Services subject to the Agreement including the Polices set out below. In these policies the “Client” refers to the “Client Staff”.

This policy and others make up part of Schedule 2 of our standard terms and conditions.

Sanctus Coach Policy

The aim of Sanctus coaching is to provide our clients with a space to be in relationship with a coach where they feel safe enough to talk about what is most important for them.

Fundamental Competencies

Our coaches have been selected based on their training and their capacity to provide safe, high quality, professional relationships. We take it as our coaches’ responsibility to ensure that the Sanctus space is safe in the following ways:

Confidential

All content shared by the Client in the sessions will remain completely confidential between the Coach and the Client.

Confidentiality will be extended in cases of high risk to the client or others

Confidentiality will also be extended for the purposes of supervision where a confidentiality contract is agreed by members of a group

Boundaries

The Coach will make clear how the Sanctus space can be used and communicate any limits for the benefit of the Client, e.g. when an issue would better be addressed by psychotherapy or other psychological interventions

The Coach will maintain a professional relationship with the Client at all times and, in accordance with the ICF code of ethics, will not enter into multiple relationships with the Client, e.g. social, financial

Non-discriminatory

The Coach will not knowingly engage in any action which is discriminatory or oppressive

We consider these competencies as fundamental and non-negotiable. They ensure the basic safety of the client and respect their right to self-determination.

Any behaviour in explicit contravention to either of the above principles would be treated by Sanctus as malpractice and grounds for withdrawal of a coach from the Partner Organisation in which they are coaching.

Key Intentions

Beyond these fundamental principles, Sanctus coaches also strive to create spaces which go beyond the basic safety above. They work to create spaces and relationships with Users which are:

Inclusive

The Coach will use their experience, knowledge and skill to create a space in which as many different individuals as possible feel welcomed in their full uniqueness as people

Non-Judgmental

The Coach strives to maintain a non-judgmental approach to what the Client brings

Empowering

The Coach's full attention is on the Client and their agenda. The coaching will always be focused on the Client’s needs and how to empower the client to meet them

We consider the key difference between Fundamental Competencies and Key Intentions to be that the first can be independently established, whereas the second depend, in part, on the process and experience of the Client